KNGXLegal documents
The full set, in one place, in the order that matters. Read the Client Agreement and the Risk Disclosure before you fund anything — they are short and they are the two that decide what happens when something goes wrong.
Every document that binds you
Client Agreement
The contract between you and KNGX. Defines the products, the execution model, margin and stop-out policy, and the circumstances in which positions may be closed.
Risk Disclosure Statement
What can go wrong, stated plainly: leverage, gapping, slippage, negative balance and the fact that most retail CFD accounts lose money.
Order Execution Policy
How orders are received, routed and filled, what constitutes best execution here, and how slippage and requotes are handled.
Privacy Policy
What personal data is collected, why, how long it is kept, who it is shared with, and how to request its deletion.
Cookie Policy
The cookies this site sets, what each is for, and how to refuse the non-essential ones.
Anti-Money Laundering Policy
Identity verification requirements, source-of-funds checks, and the circumstances under which a withdrawal may be delayed pending them.
Deposit and Withdrawal Policy
Accepted methods, processing timings, fees, and the rule that withdrawals return to the funding source first.
Complaints Procedure
How to raise a complaint, what happens at each stage, and the timeframes you should expect at each.
Conflicts of Interest Policy
Where the broker's interests could differ from yours, and the controls in place around that.
Bonus and Promotion Terms
Conditions attached to any credited bonus, including the turnover requirements and how a bonus interacts with withdrawal.
Where a translated version of any document differs from the English original, the English original governs. Documents are revised from time to time and the current version is the one that applies; material changes are notified by email to the address on your account.
Questions before you sign
Support answers document questions the same way it answers execution questions — directly, and in writing if you ask.