Home · Deposits & withdrawals
Your money, out when you ask for it
Withdrawals go back to the method you deposited with. Requests placed before 16:00 GMT on a business day are processed the same day. We charge no withdrawal fee.
$0Withdrawal fee
Same dayIf before 16:00 GMT
$10Minimum deposit
8Funding methods
Methods
Limits, fees and timings
Processing time is how long we take. Arrival time depends on your bank or network and is outside our control.
| Method | Min deposit | Our fee | Deposit time | Withdrawal time |
|---|---|---|---|---|
| Cards | ||||
| Visa / Mastercard | $10 | Free | Instant | 1–3 business days |
| Bank | ||||
| Bank transfer (domestic) | $50 | Free | 1–2 business days | 1–3 business days |
| Bank transfer (SWIFT) | $200 | Free over $500 | 2–4 business days | 3–5 business days |
| E-wallets | ||||
| Skrill | $10 | Free | Instant | Within 24 hours |
| Neteller | $10 | Free | Instant | Within 24 hours |
| Perfect Money | $10 | Free | Instant | Within 24 hours |
| Crypto | ||||
| USDT (TRC-20) | $10 | Network fee | Within 30 min | Within 24 hours |
| Bitcoin | $25 | Network fee | 1–3 confirmations | Within 24 hours |
Withdrawing
How a withdrawal works
Request it in your account area
Open Withdraw, pick the method you funded with and enter the amount. Available balance excludes margin on open positions.
We process it
Same business day if requested before 16:00 GMT. You get an email the moment it leaves our side, with a reference.
It arrives
Cards take 1–3 business days, e-wallets and crypto usually under 24 hours, bank transfers up to 5.
Questions
Before you ask support
Why is my available balance lower than my equity?
Margin held against open positions is not withdrawable. Close positions or reduce size to free it up. Floating profit on open trades is also not withdrawable until those trades close.
Can I withdraw to a different method than I deposited with?
Not usually. Anti-money-laundering rules require funds to return by the route they arrived, up to the amount deposited. Profit above your deposits can go to an alternative verified method.
Do you charge a withdrawal fee?
No. Crypto withdrawals carry the blockchain network fee, which goes to the network and not to us. Some banks charge an incoming-transfer fee at their end.
Why was my withdrawal returned?
Almost always a name mismatch. The account name must match your KNGX account exactly. Third-party payments are not accepted in either direction.
How long does verification take?
Usually under an hour during business days. You need one photo ID and one proof of address issued in the last three months. Verification is required before your first withdrawal, not before your first deposit.
Open a demo before you open a wallet
Same spreads, same execution, same instruments. Nothing to fund and nothing to cancel.